As a Cowboy Channel+ subscriber, we want you to be the first to know that we have partnered with MPP Global to bring you a better, faster, and more secure experience. As part of this security upgrade, you will need to confirm your account by logging in and resetting your password. Your login and password will then work as they did before, granting you access to Cowboy Channel+ on all devices.
To reset your Cowboy Channel+ Password, CLICK HERE.
We hope you enjoy the new features immediately available to Cowboy Channel+ subscribers, including an improved layout and design, faster upload of on-demand programming, the ability to stream in 1080 HD, and the ability to Chromecast to your TV straight from your phone or tablet.
We truly appreciate your patience and support during this transition. We will continue to roll out new features over the next several weeks as we make this service the best it can be.
*If you have noticed a small charge of 10 cents or less on your credit card statement this is because we have changed banks. This required our new bank to perform a pre-authorization, where they charge a small amount and then return it to ensure the card on file is active. You will not be charged unless you are on a renewing monthly or annual plan. We promise. We apologize for the inconvenience.
Amazon Firestick and Samsung Users Only: We are experiencing some issues with Amazon Firestick and Samsung apps which should be resolved soon. We apologize for this inconvenience. In the meantime, you can still access Cowboy Channel+ on the following devices: Android Mobile, Android, TV, Apple TV, iPad, iPhone, Roku, Web browsers, and Chromecast.
We have received word that the Amazon app was approved and we are waiting for the folks at Amazon to turn it on. We are frustrated as well. Thank you so much for your patience.
FREQUENTLY ASKED QUESTIONS
Why Can’t I Log in?
Try resetting your password with the email address used to sign up/login. Click HERE to reset your password for Cowboy Channel+.
If you do not receive an email with a link to reset your password, do not remember the email address associated with your account, or have any other problems getting logged back in, please reach out to us at customerservice@thecowboychannel.com.
Why am I seeing strange charges on my credit card? Am I being hacked?
To bring you better service and flexibility we have changed banks. In order to do this they had to perform a pre-authorization where they charge a small amount like 10 cents and then return it. You will not be charged unless you are on a renewing monthly or annual plan. We promise. Sorry for the inconvenience.
Where is all the old content?
We are updating our catalog for the new service, and we will be adding all the old rodeos back in over the next few months. Thank you for your patience.
We are in the process of updating our catalog. We are in the process of putting back all of the previous content over the next few weeks. Thank you for your patience.
We are in the process of updating our catalog. We are in the process of putting back all of the previous content over the next few weeks. Thank you for your patience.
I’m Having Trouble Getting in on Amazon Firestick and Samsung Apps.
Amazon Firestick and Samsung Users Only: We are experiencing some issues with Amazon Firestick and Samsung apps which should be resolved soon. We apologize for this inconvenience. In the meantime, you can still access RFD-TV Now on the following devices: Android Mobile, Android, TV, Apple TV, iPad, iPhone, Roku, Web browsers, and Chromecast.
We have received word that the Amazon app was approved, and we are waiting for the folks at Amazon to turn it on. We are frustrated as well. Thank you so much for your patience.
For help with any other issues, please reach out to us at customerservice@thecowboychannel.com, +1 (402) 940-8400.
